Shipping Policy

Shipping information

Please allow 2-3 days for us to process your order. Expect an email from us once your order has been sent.

Orders are generally shipped within 2-3 days using Registered Airmail from Hong Kong. Standard delivery time once sent is usually 2 - 3 weeks. We ensure that your product as packaged securely so that the item arrives to you safely.

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

 

Refunds and Returns

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@email.com.